Article 27 Requirements for contracts concluded solely through automated systems
Where a contract is concluded by the trader and by the consumer solely through automated systems, the trader shall be allowed to provide the information referred to in Article 6(1) of Directive 2011/83/EU only in a commonly used machine-readable format and shall be exempted from the obligation to provide the information required under Article 6a.
Articles 8(1), (2), (3), (4) and (8) of Directive 2011/83/EU shall not apply to the contracts referred to in paragraph 1.
The trader shall provide the consumer with the confirmation of the contract concluded in accordance with Article 8(7) of Directive 2011/83/EU on a durable medium, in plain and intelligible language.
