Article 15 Variable reward systems
Traders offering or making available to consumers paid-for variable reward systems shall inform consumers about the types of products or virtual items available in such variable reward systems and the probability of obtaining them.
Traders shall make available to consumers, in an easily accessible manner, effective tools enabling those consumers to disable paid-for variable reward systems.
Where a trader’s products are directed at minors or where the trader is aware with reasonable certainty that the product is used by minors, the trader shall not offer paid-for variable reward systems to minors. This paragraph shall not apply to providers of online social networking services or video-sharing platform services and of AI companions and of general conversational chatbots that are subject to Article 13(2) of Regulation (EU) [EU KIDS Act].
