Digital Fairness Act
Source

Leaked draft · no COM or procedure number

Unofficial leaked draft of the Commission proposal · supplied 9 November 2026

Text of an unofficial leaked draft, not an adopted Commission proposal. Original wording, numbering and placeholders are preserved.

Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on promoting fair business-to-consumer commercial practices in the offline and digital single market, and repealing Directive 2005/29/EC (Digital Fairness Act)

Leaked draft · unofficial text

Read Article 19 in the full document

Article 19 Virtual queue

Where a trader makes use of a virtual queue system, the trader shall, at the moment when the consumer enters the virtual queue and for as long as the consumer is in it, clearly and prominently display the following information:

(a)

the current price of the product, which shall be updated in real time where the price varies during the consumer’s time in the virtual queue;

(b)

whether that price is subject to variation during the consumer’s waiting time in the queue; and

(c)

where the price may vary, the maximum price the consumer may be required to pay.

This article does not apply to the execution of orders on financial instruments pursuant to Regulation (EU) No 600/2014 of the European Parliament and of the Council.